PLEASE NOTE - Any booking fee payments made to the company for appointments in the clinic are non refunded unless we are given 48hours notice prior to appointment date. PLEASE NOTE - Any course booking fees made or training model booking fees made are NON REFUNDABLE. Model booking fees may be held on account for an alternative course date if given 48hours notice. Any purchases will be posted within 1-3 working days. Finance is available - You can use Klarna. Voucher purchases are NON-REFUNDABLE & have 12 month expiration date from purchase. No kits will be included on online courses if purchased with a discount code.